# Manufacturer Document Request — NBP / INOV Pharma

**Subject:** KSA market entry — document request and NPN reconciliation for NBP Performance Line

Dear [Name],

We are evaluating the import and distribution of the NBP Performance Line in Saudi Arabia. To complete our regulatory pre-screen and place a first order, please provide the following by **30 November 2026**. We cannot submit an SFDA registration or place a purchase order without them.

## A. Company and site
1. Certificate of Free Sale for each SKU, issued by the competent Canadian authority.
2. GMP, HACCP or ISO 22000 certificate for each manufacturing site.
3. Site licence / establishment registration.
4. Named regulatory and technical contacts, with response times.

## B. Product and label
5. Current print-ready label (all languages) and final nutrition panel for each SKU, including per-100 g and per-serving values.
6. Technical data sheet listing every ingredient and amount in metric units.
7. Allergen statement (milk, soy, gluten) and declaration of any animal-derived ingredients.
8. Capsule shell origin (gelatin or vegetable) and the origin of flavour/enzyme carriers.
9. Halal certificate for each SKU/site, or written confirmation that none exists.
10. Stability study supporting 18–24 months at 25 °C/60% RH and 40 °C/75% RH.
11. Batch-specific certificates of analysis (last 3 batches): protein/active, heavy metals, microbiology, melamine.
12. Banned-substance test report (WADA panel) if the product is positioned for sport.

## C. Canadian licence reconciliation (critical)
13. For each SKU, a current Health Canada product licence printout showing the NPN, brand name, dosage form and full medicinal ingredient list.
14. A written explanation of the following discrepancies:
    - **Extreme Mass Gainer** prints NPN **80066429**, which the LNHPD assigns to **MoKoCare** (GODFMR CA), a capsule, not a mass gainer.
    - **ProWhey** prints NPN **80054471**, which the LNHPD assigns to **Iso-Whey / BIOVIT-PRO WHEY**, not ProWhey.
    - **L-Carnitine** prints NPN **80067602**, whose licence names **acetyl-L-carnitine**, while the catalogue says **L-carnitine tartrate**.
    - **Lipofel** prints NPN **80087543**, whose licence lists **140 mg garcinia** (5:1, 50% HCA), while the catalogue lists **150 mg garcinia + 140 mg Malabar tamarind**.
    - **TrimFit** prints NPN **80056951**, whose licence lists **10 g WPC, 2 g fibre, 40 mg resveratrol, 100 mg vitamin C, 10 mcg D3, 4 mg B6**, while the catalogue lists **12 g protein, 20 mg resveratrol, 20 mg C, 5 mcg D, 2 mg B6**.
    - **Extreme ISO** prints NPN **80126994**, whose licence records **60 g whey isolate at 90% protein**, while the catalogue says **33 g scoop / 30 g protein**.
15. Confirmation of whether you will **reformulate to match the label** or **relabel to match the formula**, who bears the cost, and the lead time.

## D. Commercial
16. Ex-works price list in CAD at 1,000 / 3,000 / 5,000 units per SKU, with validity period.
17. MOQ per SKU and per flavour; whether flavours can be mixed in one PO.
18. Incoterms and freight quote to Jeddah/Dammam; carton dimensions, net/gross weight, pallet configuration.
19. Production lead time, payment terms, shelf life at dispatch, and minimum remaining shelf life on arrival.
20. Exclusivity terms for KSA; any existing GCC distributor or agreement; marketing support and launch allowances.
21. Terms for expiry, damaged stock, returns and quality complaints.

Please send the documents in one folder with a covering index. If an item is not available, state that in writing and explain the alternative you propose.

Kind regards,
[Name / Company / Contact]